Address
Old- Baneshower
Kathmandu Nepal
Work Hours
Sunday to Friday: 9AM - 5PM
Rodhi Assurances
Setting a new standard for import services in Nepal.
We deliver peace of mind by ensuring your investments are secure.*
Your Products, Your Investment
The products you import are more than just products; they represent your investment, your hard work, and the foundation of your business or startup. We understand their immense value and the importance of their safe transit from China to Nepal.
Our commitment is to ensure that your valuable assets reach you in perfect condition, ready to fuel your business growth.
Understanding the Import Process
When importing from China, we work with several third-party partners, including logistic and handler companies. We’ve carefully selected these partners, but we don’t have complete control over every stage of the process. Sometimes, mishandling or checking customs can result in product damage or loss. We’re transparent about these challenges while working diligently to minimize them.
Our commitment is to ensure that your valuable assets reach you in perfect condition, ready to fuel your business growth.
Our Protection Guarantee
While it’s impossible to eliminate every risk involved in international shipping, we are committed to protecting your investment. In the event that products are damaged or lost during transit, we offer a full refund for the value of the affected items, provide replacements when available and arrange expedited shipping to get the replacements to you quickly.
This ensures greater confidence in your investment and helps your products arrive safely to support your business goals.
How Rodhi Assurance Works
Initial Consultation
Your Client Relationship Manager (CRM) will explain our Rodhi Assurance Policy when you start your import.
Quality Check
Your Client Relationship Manager (CRM) will explain our Rodhi Assurance Policy when you start your import.
Prompt Communication
If anything is wrong, our team will promptly inform you.
Simple Claims Process
We will send you a simple Damage Claim Form to detail any issues and the product's cost.
Quick Resolution
Once approved, your refund will be processed within 7 business days.