Address
Old- Baneshower
Kathmandu Nepal
Work Hours
Sunday to Friday: 9AM - 5PM
In our commitment to providing a seamless import experience, we’ve introduced Rodhi Sync, an internal system revolutionizing the import process from China to Nepal. This system ensures a hassle-free, smoother, and transparent journey for your shipments.
When you initiate an inquiry for products with Rodhi, our dedicated Client Relationship Managers (CRMs) take charge. You’ll receive timely updates and information related to your inquiry and shipment, all in real-time.
As your import process progresses, you’ll receive SMS notifications on your registered phone number. These updates include crucial milestones, such as when your products reach our warehouse in China. The SMS also contains a tracking link for your shipment.
By clicking on the provided link, you’ll be directed to Track.rodhisources.com. Here, input your Order number and registered phone number to access comprehensive details about your order and CRM. This platform allows you to view multiple shipments from various sellers, each with a detailed timeline of status changes and accompanying notes.
Whether it’s knowing which orders have arrived at the warehouse, are in transit, or have reached Nepal customs, Rodhi Sync centralizes all shipment details. It offers a holistic view of your import operations, ensuring you stay informed every step of the way.
Should you encounter any tracking issues or miss an SMS update, our CRMs are just a call away. Your dedicated CRM is there to address concerns promptly, ensuring you have the support you need.
For a visual guide on utilizing Rodhi Sync for shipment tracking, watch our informative video
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