Rodhi Sources

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  • Privacy Policy

Rodhi Swift

Rodhi Sources (Rodhi Import Export) (“we,” “our,” or “us”) operates the Rodhi Swift mobile application. This Privacy Policy describes how we collect, use, and protect your information when you use our services.

Last Updated: February 22, 2026

1. Information We Collect

To provide efficient logistics and shipping services, we collect the following types of information:

  • Account Data: Name, email address, phone number, and company details provided during registration.
  • Shipping Information: Recipient names, delivery addresses in Nepal, and detailed descriptions of goods being shipped.
  • Media and Files: Photos of products and packaging (Internal and External) uploaded for “Photo Verification” and claims processing. +1
  • Device Information: Basic device data, such as model and operating system version, to ensure app compatibility.

2. How We Use Your Information

We use the collected data to:

  • Facilitate the transport of goods from China to Nepal.
  • Process customs clearance and verify documentation.
  • Verify claims for missing or damaged items using provided photo evidence.
  • Send real-time notifications regarding shipment status and billing.

3. Data Sharing and Disclosure

We do not sell your personal data. We share information only with:

  • Government Authorities: Nepal and China Customs departments for mandatory legal inspections and clearance.
  • Service Partners: Essential logistics handlers and transit points involved in the delivery journey.

4. Data Retention

We retain your shipping history and photo verification records for a period necessary to fulfill tax, legal, and claims-related obligations.

5. Security of Your Information

We implement industry-standard security measures to protect your data from unauthorized access. However, users are responsible for maintaining the confidentiality of their Rodhi Swift login credentials.

6. User Rights

Users have the right to: 

  • Access and update their account information within the app.
  • Request the deletion of their account and associated data (subject to legal retention requirements).